Row of traditional stone cottages under a clear blue sky

Google Reviews

4.9335 reviews

Nuven Home Survey

Understand the property before you commit

One complete, evidence-led home survey, adapted to the property.

Understand what we found, why it matters, what to prioritise and what to do next. Choose the complete written survey or add Guided Support for personal access to your surveyor before and after the report.

Get my personalised quote Speak to our team

Enter the full address of the property you are buying to see your exact personalised price. Some listed, historic or complex properties may need a quick expert review before we confirm the service and fee.

RICS-regulated surveying firm
One common technical standard
Most reports issued within 3 to 5 working days
Independent professional advice

RICS-regulated surveying firm

Choose your Nuven Home Survey

Two ways to receive the same technical survey

Customers do not choose the technical quality of the survey. Guided Support adds personal access and explanation — not a better inspection.

Home Survey

Google Reviews

View Customer Feedback

Nuven Home Survey

A complete survey, clear report and practical next steps

From £750

incl. VAT

Your exact personalised price will be shown after you enter the property details.

It includes:

the complete written report
relevant photographs and targeted video evidence where appropriate
Indicative Repair Cost Guidance where responsibly supportable
urgent communication where required
reasonable clarification after issue

Choose the complete Nuven Home Survey.

Choose Nuven Home Survey

Guided Support

Recommended

Google Reviews

View Customer Feedback

Nuven Home Surveywith Guided Support

Your findings explained personally by your surveyor

From £930

incl. VAT

Your exact personalised price will be shown after you enter the property details.

Everything in the Nuven Home Survey, plus:

one Initial Findings Discussion of up to 20 minutes on the inspection day
your choice of an in-person post-inspection walkthrough where practical and permitted, a same-day telephone discussion or a same-day face-to-face video discussion after the inspection
one dedicated post-report discussion of up to 30 minutes

Your surveyor will explain what they are confident about, what remains provisional and what requires further research before the written report.

Choose Guided Support

Both options receive the same Nuven technical survey standard

Guided Support adds personal access and explanation. It does not purchase a better inspection, a more detailed report or a higher level of professional competence.

Google Reviews

What our clients say

4.9from 335 reviews

James was an excellent surveyor from start to finish. He was incredibly thorough and provided an outstanding service throughout the entire process. The turnaround time was impressive, from booking the survey to receiving the completed report. What really stood out was the time James took to explain his findings in detail, making sure we fully understood everything. Even after we'd received the report, he was always happy to answer our follow-up questions and never made us feel like we were a bother. His professionalism, knowledge, and willingness to help gave us real confidence throughout the process. I wouldn't hesitate to recommend James to anyone looking for a reliable, thorough, and approachable surveyor.

Laura Rubinoa month ago

Our surveyor Greg provided an exceptional service. He met me at the property and talked me through his initial observations so that I was prepared ahead of receiving the full report. Our L3 survey was incredibly thorough and comprehensively detailed any findings. The report was easy to access and interpret. Photos were provided along with detailed comments which were categorised to help us prioritise any works needed. Further, when we had a few follow-up questions, Greg was very responsive, friendly, and clear. I would recommend using this service!

Tom Eveleigha month ago

If you need your property valued, I would highly recommend Luke Kilgarriff at Nuven Surveyors. Luke is local, friendly, and highly professional. He carried out the valuation efficiently and sent the report through very quickly. The whole process was smooth from start to finish, and the level of customer service was excellent. I couldn’t thank Luke and everyone at Nuven Surveyors enough for making the experience so straightforward. I would happily recommend them to anyone looking for a reliable and professional surveyor.

Nathan2 months ago

I recently had the pleasure of working with Greg Tydd, and I couldn’t be more impressed with the quality of service he provided. Greg demonstrated exceptional professionalism, clarity, and dedication throughout the entire surveying process. From the outset, he made the experience reassuring and easy to navigate. Ahead of the Level 3 survey, Greg arranged a pre inspection call, giving me the opportunity to highlight specific items I wanted him to focus on. After the inspection, he followed up with a detailed post survey call, summarising his findings and explaining every point clearly and patiently. This level of communication made a significant difference in helping me understand the property’s condition and next steps. The final report was thorough, well structured, and incredibly informative. Greg was also consistently available afterwards to answer follow up questions, even directly on his mobile and his response times were impressively fast. What truly set the experience apart was the excellent premium customer service Greg delivered at every stage. His responsiveness, attention to detail, and willingness to go above and beyond created a level of service that felt genuinely first class. It is rare to find someone who combines technical expertise with such a personable, supportive approach. Greg’s commitment to delivering high quality service truly reflects the best of Nuven’s values. I would not hesitate to recommend him to anyone needing a survey, he genuinely sets the standard.

Paul Iga5 months ago

We had Amie do a lvl3 survey for us in South Croydon and she was fantastic. We were able to meet her at the property after she conducted the survey and get a walk through of any of her concerns and ask questions. She is a great communicator and was open to all our questions. Informative without being patronising or treating us like an inconvenience. Nuven and Amie were also really flexible with scheduling the date and time that was useful for us and checking in before and after the survey. Highly recommend.

Robert Gilberta month ago

See all reviews on Google

Properties are different. Survey quality should not be.

You should not need to become a surveying expert to choose the right service.

Every Nuven Home Survey follows one common technical standard, benchmarked against the requirements of the RICS Home Survey Level 3 service.

Tell us about the property and we will determine the right:

inspection approach
research
time
professional expertise
specialist input
review and assurance

What every Nuven Home Survey includes

Every customer receives:

a detailed inspection and property-specific report
evidence-led diagnosis of material defects and risks
clear explanations of why issues have occurred and what they may mean
practical repair, maintenance and investigation priorities
relevant photographs
short, focused video evidence where it materially improves understanding and a photograph would not explain the issue adequately
Indicative Repair Cost Guidance where a responsible indication can be given
clear next steps before you commit to the purchase
urgent communication where an important matter should not wait for the report
reasonable clarification after the report has been issued
independent consideration of relevant property-specific energy matters

We explain, not alarm. Where evidence is uncertain, we say so clearly.

Your findings explained, before and after the report

Guided Support gives you direct access to the person who inspected the property.

Initial Findings Discussion

Choose how you would like the principal initial findings explained:

Join your surveyor at the property

Attend a short post-inspection walkthrough of up to 20 minutes, where practical and permitted.

The walkthrough takes place after the independent technical inspection has finished and is limited to safe, accessible areas selected by the surveyor.

Speak with your surveyor later that day

Choose a telephone or face-to-face video discussion of up to 20 minutes after the inspection.

A face-to-face video discussion is a conversation with your surveyor. It is not a live or recorded tour of the property.

Where your requested format cannot proceed because of consent, safety, access or practical conditions, we will agree another suitable format with you.

Clear advice without premature conclusions

Where the available evidence supports a professional conclusion, your surveyor will explain it clearly.

Where further research, reflection or evidence is needed, the surveyor will identify the matter as provisional or reserve the conclusion for the written report.

If later work materially changes earlier advice, we will draw that change to your attention.

Your Report Explained

After your report has been issued, Guided Support includes one dedicated discussion of up to 30 minutes.

Use this time to discuss:

the principal findings
priorities
implications
recommended actions
further investigations
repair-cost context contained in the report
reasonable questions about the written advice

Guided Support does not include negotiation, legal advice, contractor quotation review, a new repair-cost estimate or unlimited continuing access to the surveyor.

Clear timescales without rushed advice

Most Nuven Home Survey reports are issued within 3 to 5 working days of the inspection.

We will explain the expected turnaround before you instruct us and confirm your expected report date when the inspection is arranged.
Listed, historic, unusually large or complex properties may require additional research or professional review. Where this applies, we will confirm the expected timescale before you proceed.
Where an urgent or significant matter should not wait for the report, your surveyor will contact you promptly.
Guided Support customers also receive their Initial Findings Discussion on the inspection day.

You will not wait unnecessarily, and we will not rush the advice you are relying on.

Tailor your survey

All additions are optional. Nothing is added unless you actively choose it.

Your complete price, including Value Added Tax, will update before you proceed.

Understand the property and its costs

Add Market Valuation

Receive an independent professional opinion of the property’s current market value alongside the Home Survey.

Market Valuation is separate from the survey findings. It is not:

a mortgage valuation for your lender
negotiation advice
a recommended offer
an automatic deduction for repair costs

Add Market Valuation

Exact additional price shown with your personalised quote.

Add Reinstatement Cost Assessment

Receive an assessment of the estimated cost of rebuilding the property for insurance purposes.

A Reinstatement Cost Assessment is not:

the property’s market value
a repair-cost estimate
the amount you should offer
a contractor quotation

For leasehold flats, the building may already be insured under a block policy. Check with your conveyancer, managing agent or insurer whether a separate assessment is required.

Add Reinstatement Cost Assessment

Exact additional price shown with your personalised quote.

Protect your booking and move

Add Move Protection

£149 including Value Added Tax

If your original purchase does not complete, receive 50% of your original core Nuven Home Survey fee, up to £500, as credit towards one genuine replacement-property survey.

Valid for six months. Written evidence that the original purchase did not complete is required. The replacement property must not already be progressing.

Key terms

valid for six months after written confirmation that the original transaction ended
reasonable written confirmation from the estate agent or conveyancer is required
one replacement property only
no cash value
non-transferable
cannot be combined with another Move Protection credit
excludes Guided Support, Market Valuation, Reinstatement Cost Assessment and other additions
the credit cannot exceed the replacement core Home Survey fee
the same customer, joint customers or purchasing entity must instruct both surveys
the replacement property must not have been purchased concurrently

Add Move Protection

View Move Protection terms — terms not yet published

Add Flexible Booking

£49 including Value Added Tax

Plans can change.

Cancel or rearrange your inspection once after the normal deadline and before 7:00am on the inspection day without Nuven’s normal late cancellation or rearrangement charge.

One use before 7:00am on the inspection day. If you cancel, your core survey fee is refunded and the £49 Flexible Booking fee is retained. If you rearrange, your survey payment transfers and Flexible Booking is treated as used.

Key terms

one customer-requested late cancellation or rearrangement
valid before 7:00am on the inspection day
if cancelled, the core survey fee is refunded and the £49 Flexible Booking fee is retained
if rearranged, the survey payment transfers and Flexible Booking is treated as used
the customer is not charged for the first eligible failure caused by the seller, occupier, estate agent, authorised keyholder or Nuven
statutory rights remain unaffected

Add Flexible Booking

View Flexible Booking and cancellation terms — terms not yet published

Additional inspection option

Drone-assisted inspection

Quote on request

Specialist drone imagery can help your surveyor assess high-level and difficult-to-view external areas, including roofs, chimneys and rainwater goods.

Tell us you are interested and we will:

assess whether drone imagery could add meaningful evidence
confirm whether it is suitable for the property
obtain an all-inclusive quotation
explain the proposed scope before you commit

Availability depends on the property, permissions, weather conditions and specialist pilot capacity.

Relevant findings and selected still images may be included in your report. Raw drone footage is working survey evidence and is not part of the standard customer deliverables.

Yes, assess whether drone imagery could add value and send me a quote.

There is no commitment until you approve the separate price.

Indicative Repair Cost Guidance

Understand the likely scale of important repairs

Where the available evidence allows a responsible indication, your report may include:

a controlled cost band, indicative range or expenditure category for the relevant type of work
the likely relative scale of expenditure
repair priorities
sensible sequencing
identification of work requiring specialist quotations

The guidance provides cost context rather than a bespoke estimate or quotation for the property.

Actual costs depend on the final scope, specification, location, access, contractor availability and matters that only quotations or further investigation can confirm.

This helps you understand the possible financial exposure before committing to the property.

Indicative Repair Cost Guidance is not:

a contractor quotation
a guaranteed cost
a measured estimate
a formal cost plan
a Market Valuation adjustment
negotiation advice

Where uncertainty is too high, we will say so and recommend the appropriate quotations or further investigation. Indicative Repair Cost Guidance forms part of the core Nuven Home Survey where responsibly supportable. It is not a Guided Support upgrade.

A report built for property decisions, not just defects

Your report helps you understand:

What we found

Clear evidence, relevant photographs and focused video evidence where it genuinely improves understanding.

Why it matters

The likely cause, implications and level of risk.

What to do next

Repair, maintenance, monitoring, legal enquiries or further investigation.

What to prioritise

A clear distinction between urgent matters, significant risks and planned future work.

What it may cost

Indicative Repair Cost Guidance where a controlled cost band, indicative range or expenditure category can be given.

Example report not yet published.

How it works

Tell us about the property
Enter the full address of the property you are buying and provide the information available to you.
We require the full survey property address before providing the final quotation.
We confirm the right approach
We review the property information and determine the correct inspection approach, expertise, time and professional review required.
You do not need to choose a technical survey level.
3
See your personalised prices
See the exact price for:
- Nuven Home Survey
- Nuven Home Survey with Guided Support
- Market Valuation
- Reinstatement Cost Assessment
- Move Protection
- Flexible Booking
Where the property requires expert review, we will confirm the service and price before you proceed.
Choose your service and additions
Select your preferred Home Survey option and any additions.
Nothing is preselected.
Confirm the instruction
Review the scope, complete price and applicable Terms before the inspection is arranged.
We arrange the inspection
We coordinate access and confirm the inspection date and expected report date.
Receive clear professional advice
Your surveyor completes the inspection, research and report.
Where an important matter should not wait, we contact you promptly.
Guided Support customers also receive their Initial Findings Discussion on the inspection day.

Independent, evidence-led advice

Nuven is a RICS-regulated surveying firm.

This does not mean that RICS has approved or endorsed the Nuven Home Survey as a separate product.

Our common technical standard is benchmarked against the requirements of the RICS Home Survey Level 3 service.
Our surveyors apply professional judgement to the property in front of them. We match the approach, expertise and review to the property rather than asking you to choose between different levels of survey quality.

Energy and the Energy Performance Certificate

Nuven independently considers relevant property-specific energy matters as part of the Home Survey.

We do not routinely audit or reconcile the property's Energy Performance Certificate.
The Energy Performance Certificate may be used as unverified contextual information where relevant.
The Nuven Home Survey is not a formal energy assessment.

Frequently asked questions

Which survey level should I choose?

You do not need to choose a technical survey level.

Tell us about the property and Nuven will determine the correct inspection approach, professional expertise and review required.

Every customer receives the same common Nuven technical standard.

How quickly will I receive my report?

Most reports are issued within 3 to 5 working days of the inspection.

The precise timescale depends on the property, the findings, the research required and whether additional professional review is needed.

We will explain the expected turnaround before you proceed and confirm your expected report date when the inspection is arranged.

Where an urgent or significant matter should not wait, your surveyor will contact you before the final report is issued.

What does Guided Support include?

Guided Support includes:

one Initial Findings Discussion of up to 20 minutes on the inspection day; and
one post-report discussion of up to 30 minutes after the report has been issued.

Choose an in-person walkthrough where practical and permitted, a same-day telephone discussion or a same-day face-to-face video discussion.

Can I attend the property with the surveyor?

With Guided Support, you may request a short post-inspection walkthrough.

It takes place only after the independent technical inspection has finished and is subject to permission, access, safety and the surveyor's professional judgement.

Where it cannot proceed, we will arrange your Initial Findings Discussion by telephone or face-to-face video instead.

Are repair costs included?

Indicative Repair Cost Guidance is included where the surveyor can provide a responsible indication from the available evidence.

It may use a controlled cost band, indicative range or expenditure category.

It provides cost context rather than a bespoke estimate or quotation for the property.

It is not a contractor quotation, guaranteed estimate, valuation deduction or negotiation recommendation.

Is Market Valuation included?

Market Valuation is an optional, separately scoped professional service.

It provides an independent opinion of current market value. It is distinct from the Home Survey and from any mortgage valuation undertaken for a lender.

What is a Reinstatement Cost Assessment?

It estimates the cost of rebuilding the property for insurance purposes.

It is not the property's market value or the cost of repairing individual defects.

For a leasehold flat, check whether the building is already insured through a block policy.

What happens if my purchase falls through?

Customers who add Move Protection may receive a credit towards one genuine replacement-property survey where the original purchase ends without completion.

The credit is 50% of the original core Nuven Home Survey fee, up to £500, and is subject to the Move Protection terms.

What happens if I need to cancel or rearrange?

You may cancel or rearrange without a contractual charge before 3:00pm on the working day before the inspection.

Flexible Booking extends this protection until 7:00am on the inspection day for one customer-requested change.

You will not be charged for the first eligible change caused by the seller, occupier, estate agent, authorised keyholder or Nuven.

Your statutory rights are unaffected.

Can you use a drone to inspect the roof?

Where specialist drone imagery could materially improve the available evidence, we can assess its suitability and obtain a separate quotation.

Drone-assisted inspection depends on the property, permissions, weather and specialist pilot availability.

Do you check the Energy Performance Certificate?

We consider relevant property-specific energy matters, but we do not routinely audit or reconcile the Energy Performance Certificate.

It may be used as unverified contextual information where relevant.

The Home Survey is not a formal energy assessment.

Can Nuven negotiate the purchase price for me?

No.

We explain the findings, risks, priorities and repair-cost context. We do not negotiate with the seller or estate agent or tell you what amount to offer.