We are open for business and are continuing to visit properties to carry out surveys and valuations, following the latest government guidance for working in other people’s homes.
Where physical inspections are being carried out, all public health guidance on social distancing are being followed. All of our employees understand how to operate safely and have been trained to communicate this to our customers.
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We are contacting the occupiers of the property to be surveyed prior to the survey or assessment to make sure they understand which areas will be surveyed and ensure that all doors and access panels are open and surfaces have been cleaned with household cleaning products in line with public health advice. During a visit, members of the household should follow social distancing guidance, staying 2 metres away wherever possible, for example by staying in another room.
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No work is being carried out by a person who has coronavirus symptoms, however mild or anyone who has been asked to self-isolate.
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Surveyors are washing their hands immediately upon entering the property, using separate towels or paper towels which need to be washed or disposed of safely after use.
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Our reports state the areas which we were not able to inspect due to public health limitations.
To access our full coronavirus (COVID-19) Risk Assessment please click here